Contact Us

For Lost or Stolen Cards Hotline

Visa Card

Australia Wide 1800 224 004

Worldwide Assistance

View a list of worldwide contact numbers

ATM Locations

rediATM www.rediatm.com.au

General Contact Information

Online

use our Online Enquiry Form
Email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Phone 13 13 61 (Mon - Fri: 9.00am - 5.00pm)
+61 2 9245 1040 (for overseas callers)
Fax (02) 9245 1144
Lending fax (02) 9245 1111
Ready Phone 13 13 61
Administration Office 59 Buckingham St, Surry Hills NSW 2010
Postal PO Box 881, Haymarket NSW 1240

Business Numbers

ABN 43 087 650 011
AFS Licence No. 238 426
BSB 802 184

 

Please click on the branch icon for hours of operation and address details.

Please note that the above trading hours for Encompass Lending and Banking Centres are not applicable for national and NSW public holidays.


 

ParramattaBranch (featured below)

 

Mobile Mortgage Lending Service

Encompass has a Mobile Mortgage Lending team able to meet at a time and location convenient for you to discuss home loans and even arrange an application with you. Learn more

Mobile Lender Gillian Soden
Phone 0420 300 340
Email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

Access Code Service Help Line

For resetting of Internet and Ready Phone banking access codes.

Mon - Fri: 9.00am - 5.00pm 13 13 61

Send us a Compliment

Happy with the service? Please give us your feedback - as we like to pass on member compliments to our staff.

Use our online general enquiry form to provide us with your feedback on the service received. We welcome your comments.


 

Suggestions for Improvement

We want to get it right... you can help us with your feedback. The ability to have 'your say' is an important part of the Credit Union difference. We welcome your comments and suggestions.

Use our online general enquiry form to provide us with your suggestions. We appreciate you taking the time to assist us with our focus on continual improvement and quality member service.

  • DON'T BE A MONEY MULE

    Tuesday, 09 March 2010

    Encompass Credit Union, in partnership with the Australian Federal Police (AFP), warns the public about online job offers

    more >
  • First rate rise for 2010

    Wednesday, 03 March 2010

    On March 2nd, the Reserve Bank lifted its key interest rate by 25 basis points to 4.00%.

    more >
  • Government guarantee changes

    Wednesday, 10 February 2010

    In October 2008, the global financial industry was being walloped. To ease some of the worry that financial institutions and their customers were experiencing the Australian

    more >

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