For Lost or Stolen Cards Hotline
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| Australia Wide | 1800 224 004 |
|
Worldwide Assistance |
General Contact Information
|
Online |
use our Online Enquiry Form |
| This e-mail address is being protected from spam bots, you need JavaScript enabled to view it | |
| Phone | 13 13 61 (Mon - Fri: 9.00am - 5.00pm) +61 2 9245 1040 (for overseas callers) |
| Fax | (02) 9245 1144 |
| Lending fax | (02) 9245 1111 |
| Ready Phone | 13 13 61 |
| Administration Office | 59 Buckingham St, Surry Hills NSW 2010 |
| Postal | PO Box 881, Haymarket NSW 1240 |
| ABN | 43 087 650 011 |
| AFS Licence No. | 238 426 |
| BSB | 802 184 |
Please click on the branch icon for hours of operation and address details.
Please note that the above trading hours for Encompass Lending and Banking Centres are not applicable for national and NSW public holidays.
Parramatta Lending and Banking Centre (featured below)
Mobile Mortgage Lending Service
Encompass has a Mobile Mortgage Lending team able to meet at a time and location convenient for you to discuss home loans and even arrange an application with you. Learn more
| Mobile Lender | Gillian Soden |
| Phone | 0420 300 340 |
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Access Code Service Help Line
For resetting of Internet and Ready Phone banking access codes.
| Mon - Fri: 9.00am - 5.00pm | 13 13 61 |
Send us a Compliment
Happy with the service? Please give us your feedback - as we like to pass on member compliments to our staff.
Use our online general enquiry form to provide us with your feedback on the service received. We welcome your comments.
Suggestions for Improvement
We want to get it right... you can help us with your feedback. The ability to have 'your say' is an important part of the Credit Union difference. We welcome your comments and suggestions.
Use our online general enquiry form to provide us with your suggestions. We appreciate you taking the time to assist us with our focus on continual improvement and quality member service.
