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• Do I have to be a member to open a savings account?
• How much do I need to deposit to open a savings account?
• How do I make deposits to my account?
• How do I make withdrawals from my account?
• How often will I receive information on my account?

Do I have to be a member to open an account?

The Credit Union is a mutual financial services organisation and as such is owned by its members, each one of whom is a shareholder. Part of the account-opening process is to become a member. Learn more about the benefits of membership. ^

How much do I need to deposit to open an account?

To open your membership with Encompass, we require adults to pay $10 for member shares($2 for children under the age of 18, then $8 to be paid upon their 18th birthday). The $10 shares are refundable if you resign your membership. There are no minimum account balance requirements with your Encompass savings accounts. ^

How do I make deposits to my account?

• direct credit of payroll or other income;
• transfer from another savings or transaction account;
• Internet or telephone banking transfer;
• over the counter at our Branches;
• over the counter at any National Australia Bank office using your Encompass Credit Union issued personalised deposit book; or
• at any of over 3,100 Bank@Post outlets Australia wide.

Learn more about accessing your money. ^

How do I make withdrawals from my account?

Accessing your money will depend on the particular features of your account. If you require more information on each facility please refer to the accessing your money section of the site. ^

How often will I receive information on my account?

Statements are issued every six months or as requested.

Account Balances are available through our Internet and Telephone Banking Services and Statements are available through our Internet Banking Service. Learn more about accessing your money. ^

Apply

Apply for a savings account

Questions?

If you have any questions, please contact us