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Encompass Credit Union is a member owned and controlled organisation providing financial services.

As such, we do not impose fees or charges in order to generate profit. Most of our fees are related to recouping some of the expenses which we incur in providing services to our members. By doing so, the costs of operating the Credit Union can be distributed more fairly.

Please compare our service charges with those of other financial institutions. We believe that when combined with our competitive interest rates, they form a value for money package for all members.

Smart Ways to Avoid Paying Excess Transaction Fees

By making some simple changes to the way you manage your accounts, you can minimise and even avoid paying any excess transaction fees:

1. Use your Visa Card
Tip: Press "CREDIT" when paying for purchases or bills with your Visa Credit or Debit card.

Whenever you make a purchase or pay your bills, use your Encompass Visa Card by pressing 'CREDIT' and signing for the transaction. This type of transaction is termed a Visa retail / merchant transaction and is free when using an Encompass Visa Credit Card, and cheaper than using EFTPOS with the Encompass Visa Debit Card. Visa Credit Card transactions made over the internet or telephone are also free transactions. Visa Transactions on a Visa Debit Card are cheaper when the 'CREDIT' facility is used, rather than using the savings account (EFTPOS).

2. Paying Bills
Tip: Use BPAY via the Internet or Ready Phone banking.

To pay bills without incurring additional fees use BPAY via the Internet or Ready Phone or your Visa Credit Card over the phone. You can even future-date payments so your bills are paid on time, every time. These are all free transactions.

3. EFTPOS
Tip: Take out cash when using EFTPOS, instead of at the ATM.

When you pay for a purchase using EFTPOS and you know you'll require additional cash for later, request a cash-out as part of your EFTPOS transaction. This way you only make one EFTPOS transaction for many purchases.

4. ATM
Tip: Make larger planned withdrawals rather than many small withdrawals.

If you budget, and make larger, less frequent withdrawals of cash, then you will reduce the fees charged at the end of the month. You may not even pay any fees if you stay within your rebate limit.

5. Avoid Late Payment Fees
Tip: Use Internet or Ready Phone banking to check your balances day or night and transfer funds between your accounts. You can also use an Encompass Overdraft or our award-winning Credit Card.

With Internet and Ready Phone banking it is easy to keep track of the available funds in your account(s). For those times when unexpected expenses do arise or you need to juggle funds, take advantage of an Encompass Visa Credit Card.

Questions

If you have any questions, please contact us